At Amatsa, we make machine maintenance easy and hassle-free. Our team takes care of everything from start to finish – from regular servicing to any repairs that come up. You can count on us to keep your machine running smoothly, so you never have to worry.
Amatsa Protection Plan (APP)
Investing in APP is a smart way to safeguard the performance and longevity of your machine. Proactive maintenance helps to identify and resolve issues before they become costly breakdowns, ensuring your equipment runs efficiently, hygienically, and without interruption.
What’s included in your APP?
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![A person's hand using a cordless power drill to insert a screw into an electrical outlet.]()
Callouts
Callouts are included to attend reported faults or service needs.
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![Person using a screwdriver to assemble or repair a metal object on a workbench in a workshop.]()
Labour
Labour and time on site for diagnosis and repair.
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![Close-up of a black container filled with roasted coffee beans, with some ground coffee around the rim.]()
Parts
Replacement of faulty parts, where the fault is not caused by misuse or excluded services.
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![Disassembled parts of a Jura Giga X8 coffee machine on a light gray background, including the main unit, internal components, and accessories.]()
Filter
Annual filter change and fitting (filter part not included after year 1).
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![A modern coffee shop with baristas preparing drinks behind the counter, baristas and customers present, and bright interior lighting.]()
Service
Annual service to maintain operational efficiency and make sure your machine runs as it should.
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![A close-up of a professional espresso machine with steam and smoke rising from the portafilter, and a person's hand adjusting a steam wand in the background.]()
PSSR
PSSR test (Pressure Systems Safety Regulations), if required by law or system configuration.
