Most machines are designed for whole beans to deliver optimal flavour, but many also have a compartment for pre-ground coffee for decaf or specialty blends.

Daily cleaning of milk frothers and coffee grounds containers is recommended. Most commercial bean-to-cup machines have automated cleaning cycles for ease of maintenance. Granulated milk machines such as the Coffetek range will require less cleaning than Franke, Jura and Bestir.

With proper care and maintenance, a high-quality commercial bean-to-cup machine can last anywhere between 5–10 years, depending on usage and daily volume.

Use freshly roasted, high-quality beans suited for espresso. Many businesses choose blends for consistency or single-origin beans for specialty flavours. Avoid oily beans as they can clog the grinder. Our Amatsa beans are specially designed for each machine and can be found here

Yes. Using filtered water improves taste, reduces scale build-up, and extends the life of your machine. Specific machines come with filters to ensure there are no issues with your machine.

Bean-to-cup machines use fresh coffee beans, offering superior taste and customisation. Pod machines are convenient but often more expensive per cup and less environmentally friendly.

We offer both purchase and leasing options. Both include maintenance, servicing, and bean supply (if needed). This can be cost-effective for businesses that want hassle-free coffee solutions.

This slightly depends on your machine of choice, but routine maintenance includes emptying coffee grounds, refilling beans and water, and cleaning milk systems. Most machines come with automatic cleaning programs to simplify this. Your APP will also cover yearly servicing.

The right size depends on the number of cups needed daily. Small offices may need 30–50 cups/day, while larger workplaces may require machines capable of 100+ cups/day. Check our coffee pages here to see the capacity of each machine.

Most of our advanced bean-to-cup machines allow employees to adjust strength, milk levels, and cup size. Some even let you save personalised profiles for regular users.

Consider the number of users, daily coffee volume, preferred drinks, available space, and budget. We can recommend the best model based on these factors.

Yes. Most of our commercial machines can make espresso, cappuccino, latte, flat white, and hot water for tea. Some even allow specialty drinks like hot chocolate or matcha.

Machines vary in size, but most commercial units require a countertop with access to water and power. Always leave space for bean hoppers, milk containers, and maintenance access.

Some models connect directly to a water supply, while others use refillable tanks. Direct plumbing is ideal for high-volume offices to reduce manual refills.

Commercial machines typically serve 30–60 cups per hour, depending on the model and drink complexity. Some high-capacity units can serve over 100 cups/hour.

Modern machines are designed to be relatively quiet, though grinding beans can produce some noise. Larger commercial grinders may be slightly louder in open office spaces.

Depending on your machine, yes. Most machines handle plant-based milks, but foaming performance may vary slightly by brand. Always check compatibility with your preferred milk type.

For a direct-plumbed machine, installation usually takes 1–2 hours. Machines with water tanks can often be set up in under 30 minutes.

Yes. Many modern models have energy-saving modes, auto-shutoff, and efficient heating systems to reduce electricity use.

Most modern machines are user-friendly, but staff training is recommended for maintenance, milk frothing, and troubleshooting. We can provide initial training.

Store beans in airtight containers, away from heat, light, and moisture. Only grind what you need for immediate use to preserve flavour.

Yes. Some machines support card readers or app-based payment systems for office cafeterias or shared spaces.

We offer a range of instant hot, chilled, and sparkling water taps designed for office use. These taps provide filtered water on demand, reducing plastic waste and improving convenience in shared spaces.

Yes. All our systems use advanced filtration to remove impurities, chlorine, and limescale. This not only improves taste and quality but also protects the tap system from scale build-up.

Modern hot water taps are designed for energy efficiency, using insulated tanks and standby modes to minimise electricity consumption — often more efficient than traditional kettles.

Typically every 6–12 months, depending on water hardness and usage levels. Regular filter changes keep your water tasting fresh and your system running smoothly.

Yes — most office kitchens and breakrooms are suitable. Our team can assess your plumbing and space requirements to recommend the best system for your setup. Both countertop and under-counter options are available.

See our coffee machines for offices here

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